Frequently Asked Questions
Please read our FAQ before sending us a message.
We’re located in Sunny South Florida. Which means no tariffs or import fees. We’re proudly located in the US.
Most in-stock items go out in 1-2 business days. Items on order from Europe to us will say so on the product page, which may take a week or so to mail.
At most 7 business days. Generally most orders are received quicker.
Yes! We only sell authentic licensed merchandise. We love music, so why not support those that make it? We source from licensed retailers/distributors – to bring you the rarest hottest merch.
You should receive tracking once your order goes out. If you do not, don’t hesitate to reach out to us! Roadie@unpluggedmerch.com
One day we hope to have a physical store, at the moment we’re online only!
Send us an email
Questions, concerns or praise? Shoot us an email!
Roadie@unpluggedmerch.com
Customer Support Hours:
Monday – Friday
9AM – 330P
phone number & MAILING ADDRESS:
Phone: 1-561-444-8593
We’re a small family business, so if we’re packing orders and don’t answer please shoot us an email and we’ll get back to you quickly!
Unplugged Merch
7750 Okeechobee Blvd
Suite #4-517
West Palm Beach, FL 33411
(Please note, we’re online only and not a brick and mortar location)
