Privacy Policy
Last Updated: June 28, 2026
At Unplugged Merch, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information when you use our website:
Personal Information
When you place an order or contact us, we may collect:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely through our payment providers—we do not store your full payment card information)
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of your visit
- Referring website
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide shipping updates and order confirmations
- Respond to customer service inquiries
- Prevent fraud and unauthorized transactions
- Improve our website and customer experience
- Send promotional emails if you have chosen to receive them
- Comply with legal obligations
Payment Security
Payments are processed through secure third-party payment providers.
Unplugged Merch does not store your complete credit or debit card information on our servers.
Cookies
Our website uses cookies to:
- Keep items in your shopping cart
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Support advertising and remarketing efforts
You can disable cookies through your browser settings, although some features of the website may not function properly.
Third-Party Services
We may share necessary information with trusted third parties that help us operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Email marketing providers
- Analytics providers
- Fraud prevention services
These providers only receive the information necessary to perform their services.
Google Analytics & Advertising
Our website may use Google Analytics and other advertising services to understand website traffic and improve customer experience.
These services may collect anonymous usage information through cookies and similar technologies.
You can learn more about Google’s privacy practices and advertising settings through Google.
Email Marketing
If you subscribe to our newsletter, we may send you:
- Product announcements
- Promotions
- Discounts
- New arrivals
- Company news
You may unsubscribe at any time using the unsubscribe link included in our emails.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill your orders
- Maintain business records
- Resolve disputes
- Comply with legal and tax obligations
Your Privacy Rights
Depending on where you live, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to certain processing
- Withdraw consent for marketing communications
To exercise these rights, contact us using the information below.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information.
While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.
Children’s Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
If we learn that we have collected information from a child under 13, we will delete it promptly.
International Visitors
If you access our website from outside the United States, your information may be transferred to and processed in the United States.
By using our website, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Unplugged Merch
Email: roadie@unpluggedmerch.com
Website: www.unpluggedmerch.com
